Tagged: Edgewater Networks

5 Considerations for SD-WAN Adoption

Author: Rosa Lear, Director of Marketing, Edgewater Networks We’ve all heard those cheesy telecom commercials that tell you “for just pennies a month, you’ll receive crystal clear quality phone service!” Unfortunately, high-quality voice service isn’t available at bargain barrel prices. As service providers, our eyes probably haven’t ever rolled as...

Old School Local PBXs Speeding Towards Obsolescence with Hosted VoIP

Author: Rosa Lear, Director of Marketing, Edgewater Networks When the internet came of age in the mid 90’s, speculation on its ability to disrupt the business landscape was rampant. The potential of this global network to change the way we communicated, shopped, and watched movies and television was impossible to...

The Olympics Are a Test of Strength for Communication Networks

Author: Rosa Lear, Director of Marketing, Edgewater Networks Headlines screamed when 2012 London Olympics attendees were requested to reduce their use of “non-urgent” communications. Reuters reported that massive data use was impacting the ability to provide coverage of the event. This eye-opening moment in technology history showed that even for...

Changing the Customer Service Narrative for Telcos and MSOs

By Brian Gregory, Edgewater Networks Customer satisfaction should be the number one priority for any company looking to have long term viability in its market. However, ensuring that a wide customer base, with radically different user profiles, are well served on a consistent basis with high customer service ratings can...

What Are the Key Differences Between SD WAN and Network Edge Orchestration?

Author: Tim Dentry, Edgewater Networks SMBs looking to stay ahead of the communication game share one particular priority in common: making the switch to a VoIP services. The numbers speak for themselves: Edgewater Networks anticipates that the annual global market for IT communications could exceed $25 billion by 2018. As...