Author: Telecom Council

Is AI the answer to telecom fraudsters?

Is keeping one step ahead of the fraudsters and the hackers a task best left to AI?  Can machine learning “personas” emulate and predict legitimate behaviour, ultimately identifying the fraudster and thwarting the hack? To read the full Telecom Reseller article, click here.

Customer experience is king

Are telecom operators failing to respond to digital transformation?  Can they recover from the loss of market share to competing tech giants? To read the full Business2Community article, click here.